Amazon DSP Performance Tracking Software

Your reports tell you a lot. The hard part is turning them into a useful conversation with your team.

How Do Amazon DSPs Track Driver Performance?

Amazon DSP performance tracking software imports your weekly Scorecard, Netradyne, CDF, PPS, and EOC files and turns them into clear scores, charts, and trends for every driver. Hera’s AI reads your Scorecard PDFs and performance files automatically, keeps all your history in one place, flags problems early, and uses the data to coach your drivers.

Hera brings uploaded Amazon Scorecards and driver performance files together, helping you review trends, identify coaching opportunities and keep past results in one place.

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Upload your reports. Review the trends.

Upload supported Scorecard PDFs and performance files. Hera organizes the data into charts and tables so you can review results over time without rebuilding a spreadsheet each week.

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Visualize your problem areas.

Review your metrics in charts and tables to see how results change over time.

An area chart titled “PERFORMANCE OVER TIME” shows data points from Week 35 to Week 40, peaking at over 200 in Week 40.
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Hera Scores & Rankings look at all your metrics, not just Amazon's.

Hera's scoring system is customizable, so you can choose to measure the factors that are most important to your business.

Your top performer on the Scorecard could be fired the next day for any number of problems not even listed by Amazon: things like van damage, callouts, or insubordination. By tracking your own issues and kudos for every associate, Hera gives you a more accurate picture of their performance.

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Give your drivers useful feedback

Use performance data to guide coaching, recognize improvement and focus on the issues that need attention. Hera's automated coaching tools can send feedback by SMS or email.

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When issues persist, you require DAs to sign counselings. With Hera, it's all digital.

Create counselings easily in Hera, choose their severity, and add as many details, photos, and documents as you need. Hera will even offer creating counselings to you at certain times when it looks like they may be necessary.

Then when you're ready, send counselings directly to your staff. Keep counseling details, supporting files and signatures together.

And for added convenience, you'll find that Hera even supports counseling templates, making it even simpler and faster to add counselings for your staff.

What DSP Owners Are Saying

Hear directly from Amazon DSP owners who use HERA every day to simplify operations, improve performance, and grow their businesses.

“Hera! This is an amazing platform that I can't rave about enough... it shows the team trends to help make fantastic plus!”

Jet Logistics Service

“The high level overview of the trending metrics week over week in one spot is my favorite part of the app so far!”

KDL

“We always scored between 700 and 715 on FICO... but since starting with Hera - with its coolest "coaching" feature - our team FICO score just reached 800 points!!!”

Last Mile Delivery Services

The performance coaching, vehicle tracking and overall employee records help keep our company in the top 1% of all DSP's as far as performance, safety and quality.

Brenda B. (Owner)

Hera is a great tool for DSPs for many reasons - coachings, write-ups, daily fleet assignments, performance tracking and so much more.

Sheena F. (Owner)

It helps us stay organized, track performance, and keep important information in one place so we can focus on running the business day to day.

Sandra L. (Owner)

Let's Get Started

It's time for a better DSP tool. What are you waiting for?

See Hera pricing
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Your Data Stays Private

Hera will never share or use your company's data - it remains secure in your account and can be exported or deleted at any time. All data transfers are encrypted with a SHA-256 certificate, and your stored data is encrypted by Amazon Web Services.