AUTOMATED COACHING

Automated Amazon DSP Driver Coaching

What if you had an app that could tell your DAs how to improve their scores?

A hand holds a smartphone displaying a messaging app with two blue speech bubbles containing text.

Give Hera your performance data, and Hera will give you HR bliss. When an employee doesn't hit the mark, a friendly text message or email is right there to nudge them back to "Fantastic." Automatically.

What if…

Automated Amazon DSP coaching software sends drivers personal tips to improve their scores — without a manager writing each message. Hera reads your Scorecard, CDF, POD, Netradyne, PPS, and EOC data, finds each driver’s coaching opportunities, and texts or emails them automatically. It also sends praise when a driver hits Fantastic, and you control every message and limit.

A black icon of a square speech bubble containing three horizontal lines.

Hera sends SMS and email coaching messages so that you don't have to.

Based on the performance metrics you upload from your Scorecards, CX Feedback, and POD Reports, along with your daily Netradyne, PPS and EOC reports, Hera identifies key coaching opportunities and sends them out to your DAs.

By catching slips in ratings quickly, and coaching your staff towards better performance, you meet higher safety standards and increase your profits.

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Tell staff when they get it right, too.

When your employees meet Fantastic, you can congratulate them. Reinforce the work behaviors that are pushing your scores higher.

Over and over customers talk about how much their DAs love Hera's positive reinforcement.

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Customize the messages Hera sends.

You have full control over which coaching opportunities Hera sends, and what thresholds you want them sent at. Hera will give you some common defaults, but they are yours to tweak!

Settings panel with toggles for “Coaching Opportunity” and “Positive Reinforcement” across various weekly data metrics.

What DSP Owners Are Saying

Hear directly from Amazon DSP owners who use HERA every day to simplify operations, improve performance, and grow their businesses.

“The coaching feature alone makes it worth every minute I spent setting this system up. AWESOME.”

AB-Delivery LLC

“I'm finding this super helpful using the coaching feature alone. Team FICO keeps going up!”

Prime Delivery Partners LLC

“The coaching text messages really help keep drivers engaged!”

Rancocas Logistics

“I love Hera! I hold the highest FICO in my station and I believe it's a direct effect of having Hera's automated coaching.”

Prolific Logistics

We have used Hera for years and it has been our go-to tool for both scorecard specific coaching and communicating with our drivers.

Larry H. (Owner)

Hitting F+ is made so much easier using Hera.

Dennis R. (Owner)

Our favorite feature is the automated coaching and performance tracking, but there are so many more features!

Keenan M. (Owner)

Let's Get Started

It's time for a better DSP tool. What are you waiting for?

Sign Up Now
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Your Data Stays Private

Hera will never share or use your company's data - it remains secure in your account and can be exported or deleted at any time. All data transfers are encrypted with a SHA-256 certificate, and your stored data is encrypted by Amazon Web Services.