AUTOMATED COACHING
What if you had an app that could tell your DAs how to improve their scores?
Give Hera your performance data, and Hera will give you HR bliss. When an employee doesn't hit the mark, a friendly text message or email is right there to nudge them back to "Fantastic." Automatically.
Hera sends SMS and email coaching messages so that you don't have to.
Based on the performance metrics you upload from your Scorecards, CX Feedback, and POD Reports, along with your daily Netradyne and EOC reports, Hera identifies key coaching opportunities and sends them out to your DAs.
By catching slips in ratings quickly, and coaching your staff towards better performance, you meet higher safety standards and increase your profits.
Tell staff when they get it right, too.
When your employees meet Fantastic, you can congratulate them. Reinforce the work behaviors that are pushing your scores higher.
Over and over customers talk about how much their DAs love Hera's positive reinforcement.
Customize the messages Hera sends.
You have full control over which coaching opportunities Hera sends, and what thresholds you want them sent at. Hera will give you some common defaults, but they are yours to tweak!
Your Data Stays Private
Hera will never share or use your company's data - it remains secure in your account and can be exported or deleted at any time. All data transfers are encrypted with a SHA-256 certificate, and your stored data is encrypted by Amazon Web Services.
